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T mobile sidekick news9/3/2023 ![]() We will have more information to share about these offers with our customers in the weeks ahead. T-Mobile will provide offers for our Sidekick customers before May 31, 2011, to help make an easy transition from their existing Sidekick device to a new device. Microsoft statement: After May 31, 2011, the Danger Service (a subsidiary of Microsoft) used by T-Mobile Sidekick customers for data services will no longer be available on Sidekick devices. Although neither T-Mobile nor Microsoft are talking about the reasons behind the decision, with the carrier planning to use Android for future handsets and Microsoft struggling to leverage Danger's expertise after the failure of the Kin project (and trying to build momentum for Windows Phone at the same time) it seems the two companies no longer saw any value in maintaining the legacy service. Nonetheless, the decision will come as disappointing news to those loyal Sidekick owners who have stuck with the Danger-powered franchise for many years. The carrier says it will be pumping out offers for those affected so they can pick a new handset – we're guessing T-Mobile is working hard on getting the Android-based Sidekick 4G to market, since that's the obvious transition path – while data migration tools online and in the Sidekick Catalog will be available so that no photos, calendar entries, contacts, notes, to-do lists or bookmarks are lost in the change-over. Google itself admitted in a 10-Q filing that its cloud is "not fully redundant.T-Mobile is promising to "help make an easy transition" for existing owners, though that will be a new device rather than some workaround to Microsoft's decision. Google's services, for example, have been called into question following multiple Gmail outages in recent weeks. More broadly, however, the glitch lends more ammunition to those who question the stability of cloud services. Microsoft has more public face to lose than T-Mobile following the Sidekick glitch and will now face continued criticism that its mobile services - particularly as they relate to the cloud - aren't up to snuff with rivals like Google and Apple. A T-Mobile spokesman told The Wall Street Journal that "we don't think it's a majority of the customers." A Microsoft spokeswoman further told the newspaper that it is an "extraordinary situation" and that Microsoft and T-Mobile "understand that and are working to do everything they can for customers." T-Mobile didn't confirm how many of the 1 million or so Sidekick users have lost data in the outage. ![]() "However, the likelihood of a successful outcome is extremely low." ![]() ![]() "Our teams continue to work around the clock in hopes of discovering some way to recover this information," wrote T-Mobile in the statement. In a message posted to its Web site Saturday, T-Mobile admitted that any data not stored locally on users' Sidekicks has "almost certainly" been lost. T-Mobile confirmed over the weekend that user data such as contacts, stored photos and other information is probably gone forever, due to a technical glitch with Microsoft's servers. ![]()
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